Privacy Policy

1 Information We Collect

• Personal Information: Name, email address, phone number during registration
• Order Information: Delivery address, order history, payment details (COD)
• Technical Data: Device information, IP address, browser type for security and platform improvement

2 How We Use Your Information

• Process orders and manage deliveries
• Send OTP verification codes for secure authentication
• Provide customer support and resolve issues
• Improve our services and user experience
• Send transactional notifications about your orders

3 Data Security & Authentication

• We use OTP-based authentication - no passwords are stored
• All data is protected with encryption and secure storage methods
• OTP codes expire within 5 minutes for security
• Regular security audits and monitoring

4 Information Sharing

• We do not sell, rent, or trade your personal information to third parties
• Limited sharing with delivery partners only for order fulfillment
• Legal compliance: Data may be disclosed if required by law

5 Your Rights & Choices

• Access and update your account information anytime
• Request data deletion by contacting our support
• Opt out of promotional communications (transactional messages will continue)

6 Cookies & Tracking

• Essential cookies for platform functionality and security
• Analytics to improve user experience
• You can manage cookie preferences in your browser settings

7 Data Retention

• Account information retained while your account is active
• Order history kept for customer service and legal compliance
• Data deletion upon account closure request (subject to legal requirements)

8 Children's Privacy

• Our services are not intended for children under 13 years of age
• We do not knowingly collect personal information from children

9 Changes to Privacy Policy

• We may update this Privacy Policy from time to time
• Changes will be posted on this page with an updated effective date
• Continued use constitutes acceptance of the updated policy

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: