Terms and Conditions

1 Cash on Delivery (COD)

• We currently support Cash on Delivery (COD) as a payment method.
• COD orders must be paid in full at the time of delivery.
• Refusal to accept the COD order may result in restrictions on future orders.

2 User Accounts

• Users can create an account using OTP-based login (mobile/email).
• We do not save any passwords, as authentication works solely through OTP verification.
• You agree to provide accurate and valid information during registration.

3 Use of Services

• You agree not to misuse the platform or engage in illegal, fraudulent, or harmful activities.
• We reserve the right to modify, suspend, or terminate any feature or service at any time.

4 Order Policy

• All orders placed are subject to availability.
• Prices, offers, and stock may change without prior notice.
• We reserve the right to cancel orders in case of incorrect information, fraudulent activity, or system errors.

5 Intellectual Property

• All content on the platform—including text, images, logos, and software—belongs to GroluckMart or its licensors.
• You may not copy, modify, distribute, or use our content without permission.

6 Third-Party Services

• We may use third-party tools, APIs, logistics partners, or service providers.
• We are not responsible for issues or errors arising from third-party services.

7 Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability (if any) is limited to the amount you paid for the concerned order or service.

8 Changes to Terms

• We may update these T&C at any time.
• Continued use of the platform means you accept the updated terms.

9 Contact Us

If you have any questions about these Terms and Conditions, please contact us at: